Service area · Henry County

Hampton, GA Sewer and Drain Service: Local Rules

Georgia Sewer cleans, inspects and repairs drains, sewer lines and water lines for homes in Hampton. Below: who to call first when sewage backs up, where your part of the line ends under the local provider's rules, and what we do about it.

Georgia Sewer — Drain & Sewer Specialists · Operated by Alpha Plumbing and Sewer, LLC

Hampton, GA at a glance

County
Henry County
Water and sewer
City of Hampton Utilities Department

Utility rules and numbers checked October 24, 2026

Whose pipe is it in Hampton?

The public sewer in Hampton is run by City of Hampton Utilities Department. The provider answers for its main and its part of the line; the line on your side is the property owner's, and that is the part we work on. More on how the line is split: who is responsible for your sewer line.

City of Hampton Utilities Department

Public sewer in Hampton

If sewage is backing up or overflowing

It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.

Other number it lists

Source: hamptonga.gov, read October 24, 2026

Where your part of the line ends

Hampton's code puts the cost of connecting the building sewer from the house to the city property line on the owner, and the city makes the connection from that line into the public sewer. It doesn't say who maintains each part afterwards.

“All costs and expenses incident to the connection of the building sewer from the owner's building to the city property line shall be borne by the owner. ... Any connection from the city property line into the public sewer shall be made by the city.”

Source: Hampton Code § 86-84, read October 24, 2026

On your side of that line? That part is the work we do. Call (404) 482-2527 or send a request.

Our services in Hampton

Each job starts with a diagnosis; the service follows what we find.

Local rules at a glance

Georgia Sewer works on the private side of sewer and water lines for Hampton homes. The City of Hampton's Utilities Department provides sewer service and runs the Bear Creek water pollution control plant. City code has the owner pay for the building sewer from the house to the city property line, and the city itself makes the connection from that line into the main.

About City of Hampton Utilities Department

Georgia Sewer clears, inspects and repairs the private side of sewer and water lines for homes served by the City of Hampton Utilities Department in Hampton. If a manhole is overflowing, neighbors share the backup, or the problem is in the connection from the city property line into the main, which city code reserves for the city, call the Utilities Department; for the building sewer from your house to the property line, call us at (404) 482-2527.

Hampton runs its own electric utility, and the same city department handles water and wastewater service (Hampton Utilities). For homeowners that means a city utility bill and city rules for the sewer under the yard.

Those rules are short and specific. Hampton's code draws the owner's share of a sewer connection at the city property line and reserves the final tie-in to the main for city crews.

Map of the area around Atlanta. Henry County is shaded, and the 1 places served by City of Hampton Utilities Department are marked.
Places served by City of Hampton Utilities Department (blue) among the cities and communities around Atlanta. Map from U.S. Census Bureau boundaries and place data. Open full size

Who provides sewer service here

The Hampton Utilities Department covers water and electric operations, system maintenance and customer service, and its staff includes a wastewater superintendent. The department's water section lists the Bear Creek water pollution control plant, which began operating in 1958 as a trickling filter plant. Customers apply for water and sewer service in person at City Hall and pay a cash security deposit for sewer service set by the mayor and council (Sec. 86-81).

If your sewer bill comes from someone else, use that provider's rules; the Henry County Water Authority is the county-wide sewer utility.

Where your responsibility ends

Under Sec. 86-84, the owner bears all costs of connecting the building sewer from the building to the city property line, and any connection from the city property line into the public sewer is made by the city. Where the main does not reach your lot, the owner also pays to build the sewer from the property line to the nearest existing sewer line unless the mayor and council approve otherwise. The code does not separately describe who maintains each stretch after installation, so ask the Utilities Department before paying for digging near the street; we can show you on camera where the problem sits.

The construction rules in Sec. 86-87 matter when a line is replaced. The building sewer must be at least 4 inches across with a slope of at least one-eighth inch per foot. Any part within 10 feet of a water service pipe must be cast iron soil pipe or ductile iron with bolted mechanical joints, and the city may require the same where tree roots could damage the line. Drains too low for gravity flow must be lifted by an approved pump. The guide to tree roots in sewer lines explains why joints matter. When we replace a line, we build to these rules. The city has the final word on how they apply to your lot.

If sewage backs up

The Utilities page does not set out a sewer-backup procedure. It lists the department's staff, including the wastewater superintendent, and separate numbers for leaks and outages during and after business hours (Hampton Utilities). If only your home is affected, call us to clear and camera the line; if neighbors have the same problem or a manhole is overflowing, call the Utilities Department. The sewer backup procedure covers safety steps inside the house before we arrive.

Repairs, permits and inspections

Building permits and inspections in Hampton are handled by the city's Community Development department through its online public portal, not by the county; Henry County's building department confirms that each city has its own (Henry County).

Sewer work also needs the city's sign-off. No one may uncover, connect to or alter a public sewer without a written city permit; owners apply on the city's form, with plans if requested, and pay a permit and inspection fee set by the mayor and council (Sec. 86-83). Building sewers are laid in open trenches unless the city approves another method, and no backfill may be placed until the work is inspected (Sec. 86-87). Trenchless work requires the city's approval, so we raise that before scheduling it. If the job needs a permit, we tell you before work starts. Georgia 811 asks anyone planning to dig to request a free locate at least three business days ahead (Georgia 811), and Georgia's dig law requires that request before digging with machines (dig law).

Grease, wipes and rainwater

Hampton keeps rainwater out of the sanitary sewer by ordinance. Stormwater and other clean drainage must go to storm sewers or an approved natural outlet, and no one may discharge stormwater, surface water, groundwater, roof runoff or subsurface drainage into a sanitary sewer (Sec. 86-88).

The list of banned discharges in Sec. 86-89 reads like a homeowner's checklist once the industrial items are set aside: no liquid hotter than 150 degrees Fahrenheit, no waste carrying grease or other substances that harden between 32 and 150 degrees, no garbage that has not been properly shredded, and no rags, plastics or other solids that can block the flow. Restaurants fall under a separate grease management program run by the public works director. What not to flush or pour has household disposal tips.

Septic homes in this area

Hampton's code treats unconnected homes near a sewer as "nonconforming." A home within two miles of a public sewer line that could drain to it by gravity, but is not connected, must connect within 60 days of official notice when it is destroyed and replaced or when its septic system fails and cannot be properly repaired. The city or the Henry County Health Department decides whether a system has failed, new construction within two miles must connect, and an owner who claims undue hardship can appeal in writing to the mayor and council within five days of the notice (Sec. 86-82).

Septic permits and records are kept by the Henry County environmental health office, which the Department of Public Health lists at 137 Henry Parkway in McDonough (DPH). We do not pump septic tanks or repair septic systems. If you are unsure which system serves your home, see septic or sewer: how to tell.

Cities and communities served

The city system serves Hampton. Homes in the surrounding unincorporated county are covered by the Henry County Water Authority's page.

City of Hampton Utilities Department serves Hampton. Plumbing permits: City of Hampton Community Development. City code can require homes within two miles of a gravity sewer line to connect when rebuilt or when a septic system fails beyond repair.

How we can help in Hampton

If your septic system is failing or you are rebuilding, call Hampton's Utilities Department before you call a septic contractor: city code may require a sewer connection instead of a repair. The building sewer from the house to the city property line is the owner's cost under Sec. 86-84, and that stretch is work we do with sewer excavation and sewer line replacement. On a connected home, we clear backups with drain cleaning, find cracked joints with a sewer camera inspection, and remove roots with root intrusion removal. Call Georgia Sewer at (404) 482-2527.

Lead service line records in Hampton

Water utilities must keep a public record of what each service line is made of. What the categories and the utility's letter mean: lead service line check.

City of Hampton Utilities Department

Water utility

Hampton's Utilities page links a “Service Line Inventory Report” page, which showed no content when it was checked on October 24, 2026. Your water bill or the utility’s yearly water quality report says how to see it.

Sources (12)

  1. City of Hampton: Utilities
  2. City of Hampton: Building Inspections
  3. Hampton Code of Ordinances (Municode): Sec. 86-84. Connection fees and expense
  4. Hampton Code of Ordinances (Municode): Sec. 86-82. Connection to public sewer required
  5. Hampton Code of Ordinances (Municode): Sec. 86-83. Building sewers and connections; permit required
  6. Hampton Code of Ordinances (Municode): Sec. 86-87. Construction specifications and requirements
  7. Hampton Code of Ordinances (Municode): Sec. 86-88. Stormwater and other unpolluted drainage
  8. Hampton Code of Ordinances (Municode): Sec. 86-89. Objectionable and harmful items
  9. Hampton Code of Ordinances (Municode): Sec. 86-81. Sewer service; application requirement, security deposit
  10. Henry County: Building & Plan Review Department
  11. Georgia Department of Public Health: County Environmental Health Offices
  12. Georgia 811: The 811 Process

Nearby service areas

Drain or sewer trouble in Hampton?

Tell us what the drains are doing, where and since when.

Call (404) 482-2527

Or send a service request online

Operated by Alpha Plumbing and Sewer, LLC

Sewage coming out of a manhole or at the street?

Who to call first

City of Hampton Utilities DepartmentWe couldn’t confirm a published sewer emergency line; use the number on your sewer bill, or 911 if anyone is in danger.

Drain or sewer trouble in Hampton?

Call and describe what is happening, where, and since when — the visit starts from there.

Georgia Sewer — Drain & Sewer Specialists · Operated by Alpha Plumbing and Sewer, LLC

Call (404) 482-2527