Whose pipe is it?

If sewage is backing up or overflowing

• 24-hour emergency line(770) 270-6243

Where your part of the line ends

The owner maintains and repairs the sewer service connection on private property; the county maintains it within county street rights-of-way and sanitary sewer easements.

“The property owner shall be responsible for maintenance and repair of building sewer service connections to the public sanitary sewer system on private property. DeKalb County shall be responsible for maintenance and repair of building sewer service connections within county street rights-of-way and sanitary sewer easements.”

If sewage is backing up or overflowing

• Call center 8 a.m. to 5 p.m.; the same number takes sewer backups after hours(770) 960-5200

Where your part of the line ends

You own and maintain the 4-inch lateral up to its connection with CCWA's 6-inch line, which runs in the public right-of-way or a CCWA easement; CCWA crews inspect only from the cleanout to the main.

“Property owners own the lateral up to the point of connection to CCWA's sewer main and are responsible for all maintenance.”

If sewage is backing up or overflowing

• Emergency response and dispatch (sewer backups, broken water lines)(770) 419-6201

Other number it lists

• Water System main line(770) 419-6200

Where your part of the line ends

You build and maintain the service line from your house to the point where it connects to the county's service lateral, and any pump that moves sewage from the house is yours.

“Property owners are responsible for construction and maintenance of the service line from the premises served to the point of connection with the county service lateral.”

If sewage is backing up or overflowing

• Sewer emergencies, North Fulton (customer service and after hours)(404) 612-3061
• Sewer emergencies, South Fulton(404) 612-3163

Where your part of the line ends

The lateral up to its connection with the public sewer is the property owner's and isn't part of the county system. Repairs to the part in the public right-of-way or a county easement are done by the county or an approved contractor, at the owner's cost.

“The building sewers or sewer service laterals up to the connection to the public sewer are the responsibility of the property owner and are not part of the sewerage system operated and maintained by the county.”

If sewage is backing up or overflowing

• 24-hour dispatch(678) 376-7000

Where your part of the line ends

Your private lateral runs to the edge of the right-of-way, where county standards call for a cleanout, and you maintain the entire lateral, including its connection to the public sewer.

“The private lateral extends to the edge of the right-of-way, and property owners are responsible for the maintenance and upkeep of the entire lateral, including the connection to the public sewer system.”

If sewage is backing up or overflowing

• After hours, emergencies only(770) 942-6633
• Business hours, Monday to Friday 7:30 a.m. to 5:30 p.m.(770) 949-7617

Where your part of the line ends

You maintain and repair your whole sewer lateral, from the house to where it joins the public main, including the part under the sidewalk and street.

“This includes both the portion on private property and the portion located beneath the sidewalk and street up to the point where the lateral connects to the public main.”

If sewage is backing up or overflowing

• After-hours emergency(770) 479-2911
• Customer service, Monday to Friday 8 a.m. to 5 p.m.(770) 479-1813

Where your part of the line ends

CCWSA's customer article puts the boundary at the tap, where your service line joins the sewer main: the line from the house to that connection is private.

“The connection of the service line (sewer) to the sewer main (tap point) is the boundary. The service line from the house to the connection point is private property”

If sewage is backing up or overflowing

It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.

Where your part of the line ends

HCWA names its after-hours line for water outages and leaks only and publishes no sewer emergency line; we didn't find its rule on where the owner's sewer line ends.

If sewage is backing up or overflowing

• Leaks or emergencies, 24 hours a day(770) 445-2761

Where your part of the line ends

You maintain and repair the sewer inside your property up to the right-of-way of the road it connects under; the county maintains the part beyond your property in the public right-of-way.

“Responsibility for the maintenance and repair of any sewer shall be borne by the owner for all of the sewer located within the property of the owner up to the right-of-way of any adjoining public road to which the sewer is connected.”

If sewage is backing up or overflowing

• Emergency phone, weekends and weekdays after 4:30 p.m.(770) 307-6610

Other number it lists

• Water Resources office(770) 307-3014

Where your part of the line ends

We didn’t find its rule on where the owner’s part of the line ends.

If sewage is backing up or overflowing

It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.

Other number it lists

• Main office(770) 254-3710

Where your part of the line ends

We didn't find an after-hours sewer number or the authority's rule on where the owner's sewer line ends on the pages we read.

If sewage is backing up or overflowing

• Water or sewer emergencies, answered after hours by an answering service(770) 781-2160

Where your part of the line ends

We didn't find Forsyth County's rule on where the owner's sewer line ends on the page we read.

If sewage is backing up or overflowing

It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.

Other number it lists

• Main office(770) 278-7400

Where your part of the line ends

You build and maintain the service line from your house to the point where it connects to the county's service lateral, and any pump that moves sewage from the house is yours.

“Property owners are responsible for construction and maintenance of the service line from the premises served to the point of connection with the county service lateral.”

If sewage is backing up or overflowing

• Customer Care, active 24/7, for all sewer problems(404) 546-0311

Where your part of the line ends

The whole sewer service lateral, from the house to the city sewer, is the property owner's to maintain and repair.

“The maintenance and repair of the entire sewer service lateral is the property owner's responsibility.”

If sewage is backing up or overflowing

• Emergency response crews (sewer overflows, sewer in the road)(404) 387-7898
• Public Works customer service line (water or sewer breaks in business hours)(770) 944-4325

Where your part of the line ends

Austell's code puts the cost of the building sewer from the house to the city's property line on the owner, and the city makes the connection from that line into the public sewer. It doesn't say who maintains each part afterwards.

“All cost and expense incident to the connection of the building sewer from the owner's building to the municipal property line shall be borne by the owner. ... Any connection from the municipal property line into the public sewer shall be made by the city”

If sewage is backing up or overflowing

• Operations Department, after-hours emergencies (water outage, leak or sewer)(770) 479-2392
• Water and Sewer office, Monday to Friday 8 a.m. to 5 p.m.(770) 704-1502

Where your part of the line ends

The service line is yours from the house to the right-of-way or property line; from that point to the sewer trunk line it is the city's.

“The service line which is the owners responsibility from the building or structure to the right-of-way or property line. At this point, the service line or "lateral" becomes the city's responsibility”

If sewage is backing up or overflowing

Cartersville says its distribution and collection crews are on duty around the clock for water and sewer emergencies, but the page lists no emergency number. Use the number on your sewer bill.

Where your part of the line ends

Clearing blockages is the owner's job along the whole lateral to the city main; the city repairs a defective lateral from the cleanout (if it is on city property), otherwise from the transition coupling or the property line, whichever is closer, to the main.

“It shall be the responsibility of the property owner to remove any obstructions in the service lateral throughout its entire length to the city main.”

If sewage is backing up or overflowing

• Public Works emergency dispatch(404) 863-7348
• Public Works office, after hours, weekends and holidays(404) 669-3778
• Water and Sewer Division, Monday to Friday 8 a.m. to 5 p.m.(404) 669-3757

Where your part of the line ends

College Park's Water-Sewer page doesn't say where the owner's part of the sewer line ends.

If sewage is backing up or overflowing

• City utilities line, 24 hours (named for electric, gas and water problems)(770) 385-2000

Covington's FAQ names this line for electric, gas and water problems; it doesn't mention sewer, but the city says its water and sewer staff are on call around the clock.

Where your part of the line ends

Each customer maintains and keeps clean the sewer pipe from the house to the city street line or the city sewer main, whichever is nearer.

“Each and every customer, wherever residing and however defined herein, is hereby required to maintain and keep clean the sewer pipes leading and connecting from his plumbing system to the city street line or city sewer main whichever is nearer.”

If sewage is backing up or overflowing

It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.

Other number it lists

• Sewer Maintenance (the sewer foreman’s line)(770) 443-8110 ext. 1404

Where your part of the line ends

Dallas says it maintains city-owned sewer mains and city-owned service lines but doesn't say on its pages where the city's part of a service line ends.

If sewage is backing up or overflowing

• After hours (sewer crews answer overflows and backups around the clock)(404) 240-2183

Other number it lists

• Water & Sewer office(404) 474-3834

Where your part of the line ends

The city doesn't install, repair or clean sewers on private property for the owner, unless the city itself caused the problem, so the line on your lot is yours.

“No sewer on private property, other than trunk sewers, shall hereafter be installed, enlarged, extended, repaired, cleaned out, opened up, relocated, or removed by the city for such private property owner”

If sewage is backing up or overflowing

• On-call staff for after-hours water or sewer emergencies(470) 232-3139

Other number it lists

• Water and Sewer office(770) 382-9819

Where your part of the line ends

The city owns and maintains the sewer line from the main to the service lateral; the owner owns and maintains the service line from the service lateral to the house.

“The city shall own and maintain the sewer line from the main to the service lateral. The property owner shall own and maintain the service line from the service lateral to the premises served.”

If sewage is backing up or overflowing

• Utilities emergency phone(770) 969-3481

Other number it lists

• Utilities Department(770) 964-2244 ext. 320

Where your part of the line ends

The city maintains the sewer mains in the street; the owner is responsible for repairs to the sewer from its connection to the main into the house.

“The City maintains the sewer mains in the street. The property owner is responsible for repairs to the sewer from its connection to the main into the house.”

If sewage is backing up or overflowing

• After-hours number for emergencies, sewer backups included(770) 997-5189
• Water Department, to assess a sewer problem first(770) 460-4660
• Water and Sewer Customer Service, 8 a.m. to 5 p.m.(770) 460-4237

Where your part of the line ends

When a backup is in the service line between the house and the right-of-way, city crews try to clear it, but repairing that line is the owner’s, through a plumber.

“If the problem is found to be on the service line between the house and the Right-of-Way we will do our very best to unblock the problem but a plumber will have to repair the line if necessary.”

If sewage is backing up or overflowing

• Water and Wastewater, Monday to Friday 7:30 a.m. to 4:30 p.m.(770) 229-6423

Other number it lists

• Report leaks(770) 229-6424

Where your part of the line ends

Griffin’s code makes the owner responsible for the service line from the building drain to the “point of acceptance”, which it defines as the point where the city’s piping connects with the customer’s (the tap); from there the lateral is the city’s.

“Proper maintenance of this service line is the owner's responsibility from the building drain to the point of acceptance. At this point, the service line or "lateral" becomes the city's responsibility as it continues from this point to the sanitary sewer trunk line.”

If sewage is backing up or overflowing

It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.

Other number it lists

• Utilities Department(770) 946-3234

Where your part of the line ends

Hampton's code puts the cost of connecting the building sewer from the house to the city property line on the owner, and the city makes the connection from that line into the public sewer. It doesn't say who maintains each part afterwards.

“All costs and expenses incident to the connection of the building sewer from the owner's building to the city property line shall be borne by the owner. ... Any connection from the city property line into the public sewer shall be made by the city.”

If sewage is backing up or overflowing

It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.

Other number it lists

• Public Works / Community Services(404) 669-2120

Where your part of the line ends

The whole lateral, from the house to where it joins the city main under the street, is the owner’s private property to maintain, roots, grease and debris included.

“The entire length of the sewer lateral, extending from your home or building to its point of connection with the City sewer main underneath the street, is your private property.”

If sewage is backing up or overflowing

It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.

Where your part of the line ends

Locust Grove's Public Works page lists no sewer emergency line and doesn't say where the owner's sewer line ends.

If sewage is backing up or overflowing

It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.

Other number it lists

• Public Utilities, director’s office line(770) 466-3240

Where your part of the line ends

The city runs the sewer service line from its collection line to the property line; the piping on the customer's side is installed and maintained at the customer's expense.

“The city shall run a sewer service line from its collection line to the property line where the collection line exists and runs immediately adjacent and parallel to the property to be served. ... The consumer's sewer piping and apparatus shall be installed and maintained at the consumer's expense.”

If sewage is backing up or overflowing

It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.

Other numbers it lists

• Water Distribution and Sewer Collection(678) 782-6275
• On-call phone the city lists for water emergencies(678) 274-8737

Where your part of the line ends

We didn't find McDonough's rule on where the owner's sewer line ends on the pages we read.

If sewage is backing up or overflowing

It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.

Other number it lists

• Public Works(770) 684-5454

Where your part of the line ends

The city owns and maintains the sewer line from the main to the service lateral; the owner owns and maintains the service line from the service lateral to the house.

“The municipality shall own and maintain the sewer line from the main to the service lateral. The property owner shall own and maintain the service line from the service lateral to the premises served.”

If sewage is backing up or overflowing

• Police Department, after business hours (sewer problems)(770) 254-3911
• City Hall, business hours (sewer problems)(770) 599-3679

Where your part of the line ends

Senoia’s code makes the owner responsible for the service line from the building drain to the “point of acceptance”, which it defines as the point where the city’s piping connects with the customer’s (the tap); from there the lateral is the city’s.

“Proper maintenance of this service line is the owner's responsibility from the building drain to the point of acceptance. At this point, the service line or "lateral" becomes the city's responsibility as it continues from this point to the sanitary”

If sewage is backing up or overflowing

• After hours (sewer backups)(770) 434-6666
• Public Works, business hours (sewer backups)(770) 431-2850

Where your part of the line ends

Your private lateral runs to its connection with the city sewer in the right-of-way, and you maintain all of it, including the connection point; the city still makes the repairs inside the right-of-way.

“The private lateral extends to the point of connection with the city system located in the right-of-way and property owners are responsible for the maintenance and upkeep of the entire lateral including the connection point to the city sewer.”

If sewage is backing up or overflowing

It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.

Other number it lists

• Customer Service (billing and new service)(770) 389-7901

Where your part of the line ends

The city owns the sewer system up to and including the cleanout at the edge of the right-of-way and maintains only that part; repairs beyond it are at the owner’s expense.

“The city shall retain ownership of the sewer system up to and including the clean out. The clean out shall be placed at the edge of the right-of-way ... Repairs or defects beyond the limits outlined in this section shall be at the sole expense of the user.”

If sewage is backing up or overflowing

• Water and Sewer Division, Monday to Friday 8 a.m. to 5 p.m.(770) 306-6855

Where your part of the line ends

The city maintains, repairs and replaces all sanitary sewer lines in the public right-of-way.

“The city shall maintain, repair and/or replace all sanitary sewer lines located within the public right-of-way.”

If sewage is backing up or overflowing

It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.

Where your part of the line ends

The Utilities Department page lists no sewer emergency number and doesn't say where the owner's part of the line ends.

If sewage is backing up or overflowing

• Water outage, leak or sewer emergency, after business hours(770) 926-7871
• Water outage, leak or sewer emergency, business hours(770) 592-6006

Where your part of the line ends

Woodstock's code puts the cost of installing and connecting the building sewer on the owner (§ 44-126) but doesn't say where maintenance passes to the city.

If sewage is backing up or overflowing

• Distribution and Collection Division (water leaks, sewer spills)(770) 781-2035
• After hours(770) 781-2020

Where your part of the line ends

We didn't find Cumming Utilities' rule on where the owner's sewer line ends on the pages we read.

If sewage is backing up or overflowing

• Dispatch for water and wastewater emergencies(770) 794-5230

Where your part of the line ends

Clearing a blockage anywhere in the service line is the owner's job, even under the street or in a sewer easement; if the pipe itself has failed within the public right-of-way or the utility's easement, Marietta's Water and Sewer Department repairs that part.

“It is the property owner's responsibility to remove the blockage even if the blockage is located within a road right-of-way or within a sewer easement.”

If sewage is backing up or overflowing

• Power and water support, 24 hours a day, 7 days a week(770) 683-5516

Where your part of the line ends

We didn't find Newnan Utilities' rule on where the owner's sewer line ends on the pages we read.

If sewage is backing up or overflowing

• After hours(678) 300-0196

Other number it lists

• Main number(770) 487-7993

Where your part of the line ends

We didn't find WASA's rule on where the owner's sewer line ends on the pages we read.

If sewage is backing up or overflowing

For an emergency, the town's Public Works page says to call 911; its police department passes it to Public Works. Use the number on your sewer bill.

Other number it lists

• Public Works(770) 487-4038

Where your part of the line ends

The building sewer is privately owned and maintained all the way to the public sewer; the town doesn’t build or maintain the owner’s sewer service connection.

“Building sewer means a privately owned and maintained conduit that conveys wastewater from a single premises to a public sewer. ... The town shall not be responsible for construction or maintenance of the property owner's sewer service connection”