Hapeville, GA Sewer and Drain Service: Local Rules
Georgia Sewer cleans, inspects and repairs drains, sewer lines and water lines for homes in Hapeville. Below: who to call first when sewage backs up, where your part of the line ends under the local provider's rules, and what we do about it.
Georgia Sewer — Drain & Sewer Specialists · Operated by Alpha Plumbing and Sewer, LLC
Hapeville, GA at a glance
- County
- Fulton County
- Water and sewer
- City of Hapeville Water and Sewer Division
- Plumbing permits
- City of Hapeville Public Works Department
Utility rules and numbers checked October 24, 2026
Whose pipe is it in Hapeville?
The public sewer in Hapeville is run by City of Hapeville Water and Sewer Division. The provider answers for its main and its part of the line; the line on your side is the property owner's, and that is the part we work on. More on how the line is split: who is responsible for your sewer line.
City of Hapeville Water and Sewer Division
Public sewer in Hapeville
If sewage is backing up or overflowing
It publishes no sewer emergency line we could confirm. Use the number on your sewer bill.
Other number it lists
- Public Works / Community Services(404) 669-2120
Where your part of the line ends
The whole lateral, from the house to where it joins the city main under the street, is the owner’s private property to maintain, roots, grease and debris included.
Source: City of Hapeville, What is a sewer lateral?, read October 24, 2026“The entire length of the sewer lateral, extending from your home or building to its point of connection with the City sewer main underneath the street, is your private property.”
On your side of that line? That part is the work we do. Call (404) 482-2527 or send a request.
Our services in Hapeville
Each job starts with a diagnosis; the service follows what we find.
Local rules at a glance
Georgia Sewer clears, inspects and repairs private sewer and water lines for Hapeville homes. Hapeville's Water and Sewer Division maintains the city's sewer mains, and the city's wastewater goes to Atlanta's system for treatment. Hapeville treats your whole sewer lateral, from the house to the main under the street, as private property, so keeping it clear and repairing it are your job.
About City of Hapeville Public Works, Water and Sewer Division
Georgia Sewer clears, inspects and repairs the private side of sewer and water lines for homes served by the City of Hapeville Water and Sewer Division in Hapeville. If sewage is coming up from a manhole or the street, or the problem is in the city's sewer main itself, that is the division's to handle; for the lateral from your house to the main, call us at (404) 482-2527.
Hapeville maintains its own water and sewer lines (Water & Sewer). Its handout on sewer laterals spells out where your pipe ends, at the main under the street, and what the city expects when you repair it (Understanding Sewer Laterals).
Who provides sewer service here
The Water and Sewer Division of Hapeville's Public Works Department maintains all water and sewer lines in the city and handles water, sewer and meter repairs (Water & Sewer). Public Works also manages the city's building permits (Public Works).
Treatment happens elsewhere. Hapeville's wastewater is discharged to the City of Atlanta's sewer system for treatment and disposal, and Hapeville shares the cost of operating and maintaining Atlanta's system, including capital improvement costs allocated to the city (Sewer Rate Increase). In September 2026 the city announced a sewer rate increase effective November 1, 2026, with another step in November 2027, to fund its own sewer improvements and its share of Atlanta's capital costs.
Sewer service is set up through the city along with water and sanitation. New accounts start with the City of Hapeville Utilities Application, and the city requires proof of ownership or a lease, a state-issued photo ID and a deposit (Water & Sewer).
Where your responsibility ends
Hapeville's handout defines the sewer lateral as the pipe connecting the sinks, drains and toilets in your home to the city sewer main, which usually runs in the street. It says the entire length of the lateral, from your home to its connection with the main underneath the street, is your private property, and that maintaining it, including keeping it clear of roots, grease and debris, is your responsibility (Understanding Sewer Laterals). The city's water department summary agrees: the city maintains the sanitary sewer mains, and owners are responsible for their laterals from the property all the way to the main (Water Department Responsibilities).
The handout also gives a sense of what to expect from your pipe. Newer plastic laterals with intact joints may work for years without trouble, while older laterals of concrete, clay or cast iron may have root intrusion or deteriorated sections and need regular inspection or more frequent cleaning. If you don't know your pipe material, the guide to old sewer pipe materials explains how to tell.
City code puts all costs of installing and connecting a building sewer on the owner, and requires a separate building sewer for every building, with a narrow exception for a rear building on an interior lot (§ 69-3-24).
If sewage backs up
Hapeville's handout says slow drains usually mean an obstruction in your lateral, which a licensed plumber or drain-cleaning specialist should be able to clear; if the lateral is broken, you'll have to repair it (Understanding Sewer Laterals). Clearing and repairing laterals is the work we do. The handout adds that all city-related problems with sewer laterals must be inspected by city staff when they are first discovered. So if our camera finds a problem that may involve the city's main, we stop there and you contact the city's Community Services staff before work goes further.
For other problems, the city's online Report a Concern form routes issues to the right department, and the form says urgent matters should go directly to Community Services (Report a Concern). The sewer backup page covers safety and cleanup inside the house.
Repairs, permits and inspections
Building permits in Hapeville come from Public Works (Public Works), and the city's permit fee list includes a plumbing permit (Permits & Applications). Any connection to or opening of a public sewer needs a separate written building sewer permit, applied for on the city's form with a permit and inspection fee, and an existing building sewer can serve a new building only after the city examines and tests it (§ 69-3-24).
When a lateral is repaired, the handout asks you to contact Community Services before the repaired line is covered up, so the city can see it (Understanding Sewer Laterals). Before we dig, we walk you through the trade-offs between spot repairs, lining and replacement; sewer line repair options sets them out. If the job needs a permit, we tell you before work starts.
In Hapeville, as everywhere in Georgia, Georgia 811 asks for at least three business days' notice before digging of any kind, and under state law nobody may excavate with mechanized equipment until a request is in (Georgia 811; Georgia dig law).
Grease, wipes and rainwater
The handout warns that fats, oils and grease can clog laterals and eventually block the sewer mains, and that being careful about what goes into drains, garbage disposals and toilets is the main way to avoid lateral problems (Understanding Sewer Laterals). Restaurants and other food service establishments must have grease-handling facilities approved by the city (§ 69-3-26). Hapeville households can find the full list of drain troublemakers in what not to flush or pour.
Rainwater has its own rule: city code bars connecting roof downspouts, foundation drains, areaway drains or other sources of surface runoff or groundwater to a building sewer that leads to the public sewer, unless the city approves it (§ 69-3-24).
Low-lying homes get specific advice. Hapeville's Water Department says any structure attached to a municipal sewer main at or below street level should have a sewer backflow preventer installed on its service lateral to help protect the property (Sewer Backflow Preventers). The backwater valve page explains how these devices work and what the plumbing code requires.
Cities and communities served
The rules above apply to homes in the City of Hapeville, in Fulton County. Because Hapeville's wastewater flows on to Atlanta's system, problems in Atlanta's mains are handled by Atlanta; see the Atlanta page and the local directory.
City of Hapeville Public Works, Water and Sewer Division serves Hapeville. Plumbing permits: City of Hapeville Public Works Department. The city says the entire lateral, up to the main under the street, is the owner's; call Community Services before covering a repaired lateral.
How we can help in Hapeville
When we repair or replace your lateral, we make sure Hapeville's Community Services hears from you before the trench is backfilled: the city's handout says lateral problems must be inspected by city staff, and asks to see repaired laterals before they're covered. Older concrete, clay or cast iron laterals are the ones the handout flags, so we start with a sewer camera inspection and main sewer line cleaning, take out roots with root intrusion removal, and fix broken sections with sewer line repair or sewer line replacement. Call Georgia Sewer at (404) 482-2527.
Lead service line records in Hapeville
Water utilities must keep a public record of what each service line is made of. What the categories and the utility's letter mean: lead service line check.
City of Hapeville Water and Sewer Division
Water utility
Lead service line inventory: Not public yet
Hapeville says its inventory will be open to the public once it has been completed and reviewed.
Source: hapeville.org, read October 24, 2026Who owns the water line
The city maintains the water line from the main up to and including the meter; from the meter to the house it is the owner's.
Source: hapeville.org, read October 24, 2026Sources (11)
- City of Hapeville: Understanding Sewer Laterals
- City of Hapeville: Water Department Responsibilities
- City of Hapeville: Water & Sewer
- City of Hapeville: Sewer Rate Increase
- City of Hapeville: Sewer Backflow Preventers
- City of Hapeville: Public Works
- City of Hapeville: Permits & Applications
- City of Hapeville Code of Ordinances (Municode): Sec. 69-3-24. Building sewers and connections
- City of Hapeville Code of Ordinances (Municode): Sec. 69-3-26. Grease interceptor requirements
- City of Hapeville: Report A Concern
- Georgia 811: The 811 Process
Nearby service areas
Drain or sewer trouble in Hapeville?
Tell us what the drains are doing, where and since when.
Call (404) 482-2527Or send a service request online
Operated by Alpha Plumbing and Sewer, LLC
Sewage coming out of a manhole or at the street?
Who to call first
City of Hapeville Water and Sewer DivisionWe couldn’t confirm a published sewer emergency line; use the number on your sewer bill, or 911 if anyone is in danger.
Drain or sewer trouble in Hapeville?
Call and describe what is happening, where, and since when — the visit starts from there.
Georgia Sewer — Drain & Sewer Specialists · Operated by Alpha Plumbing and Sewer, LLC