Service area · Forsyth County

Cumming, GA Sewer and Drain Service: Local Rules

Georgia Sewer cleans, inspects and repairs drains, sewer lines and water lines for homes in Cumming. Below: who to call first when sewage backs up, where your part of the line ends under the local provider's rules, and what we do about it.

Georgia Sewer — Drain & Sewer Specialists · Operated by Alpha Plumbing and Sewer, LLC

Cumming, GA at a glance

County
Forsyth County
Water and sewer
Cumming Utilities (City of Cumming)

Utility rules and numbers checked October 24, 2026

Whose pipe is it in Cumming?

The public sewer in Cumming is run by Cumming Utilities. The provider answers for its main and its part of the line; the line on your side is the property owner's, and that is the part we work on. More on how the line is split: who is responsible for your sewer line.

Cumming Utilities (City of Cumming)

Public sewer in Cumming

If sewage is backing up or overflowing

Source: cummingutilities.com, read October 24, 2026

Where your part of the line ends

We didn't find Cumming Utilities' rule on where the owner's sewer line ends on the pages we read.

On your side of that line? That part is the work we do. Call (404) 482-2527 or send a request.

Our services in Cumming

Each job starts with a diagnosis; the service follows what we find.

Local rules at a glance

Georgia Sewer works on the owner's side of sewer and water lines for Cumming homes. Cumming Utilities, the City of Cumming's utility department, collects and treats sewage for the city and a service area that reaches into surrounding Forsyth County, but sewer isn't available everywhere. Owners pay to install their building sewers and must repair them if they let in groundwater or rainwater; on low-pressure lines, the homeowner owns the grinder pump and its service line up to the city's main in the right-of-way. Report a sewer spill to the utility's Distribution and Collection Division.

About Cumming Utilities (City of Cumming)

Georgia Sewer clears, inspects and repairs the private side of sewer and water lines for homes served by Cumming Utilities in Cumming. When the trouble is in the public sewer, or on a low-pressure line in the city-owned force main in the right-of-way, the utility handles it, and we tell you when that is the call to make.

The City of Cumming runs its own water and sewer utility, Cumming Utilities, and its sewer rules come from the city's utilities ordinance, Chapter 111 of the city code, rather than from Forsyth County's. That matters for homes outside the city limits too, because the utility's service area extends into the county.

Below is what Cumming Utilities and the city publish for homeowners and renters: who can get sewer, where the owner's part of the line ends, permits, what may go down the drain, and septic.

Map of the area around Atlanta. Forsyth County is shaded, and the 1 places served by Cumming Utilities (City of Cumming) are marked.
Places served by Cumming Utilities (City of Cumming) (blue) among the cities and communities around Atlanta. Map from U.S. Census Bureau boundaries and place data. Open full size

Who provides sewer service here

Cumming Utilities treats wastewater at its Bethelview Road Advanced Water Reclamation Facility, designed to treat an average of 8 million gallons a day, and discharges the treated water to Big Creek (Sanitary Sewer). Its Distribution and Collection Division maintains water and sewer lines and manholes, handles utility locates, and jets and unclogs sewer pipes for customers in Cumming and Forsyth County (Distribution and Collection).

The utility's Water and Sanitary Sewer Service Area map shows that area reaching well beyond the city limits into surrounding Forsyth County (service area map). Even inside it, sewer is available only to a limited number of customers; some locations can connect by gravity, while others need a grinder pump (Connect to Sewer). Homes outside the service area are covered on the Forsyth County page.

Where your responsibility ends

The city ordinance defines the building sewer as the pipe from the building drain to the public sewer. The owner pays all costs of installing and connecting it and must protect the city against losses the installation causes (Utilities Ordinance, Secs. 111-128 and 111-133). Each building needs its own building sewer, and the city takes no responsibility for damage from an allowed shared connection to a rear building. If a house sewer lets in groundwater or rainwater, the city may require the owner to repair it, charge a higher sewer rate or require disconnection.

On low-pressure sewer lines, the split is spelled out. Each homeowner buys and installs a grinder pump and connects its service line to the city-owned force main at the street right-of-way; the city owns and operates the common force main in the right-of-way, and the homeowner owns and operates the pump and its service line (Grinder Pumps). The same page lists the streets and subdivisions where low-pressure sewer is available.

For gravity sewers, the ordinance doesn't say which part near the street the city maintains, so ask before paying for work there. Who is responsible for the sewer line explains the common arrangements.

If sewage backs up

Cumming Utilities' contact page directs anyone reporting a sewer spill to its Distribution and Collection Division. The main office is open weekdays from 8 a.m. to 5 p.m., except most holidays, and the page lists an after-hours number (Contact Cumming Utilities). If you have a grinder pump, remember that the pump and its service line are yours, so a problem there is the owner's to fix, not the utility's.

For what to do inside the house and cleanup safety, see what to do in a sewer backup. If the backup is in your own building sewer, that is the work we do.

Repairs, permits and inspections

Inside the city, the Planning & Zoning Department reviews development plans, issues construction permits, inspects trade work and issues certificates of occupancy; its forms include a plumbing permit and a self-work permit affidavit (Planning and Zoning). Required inspections include under-slab plumbing and plumbing rough-in and final, and requests must be made no later than the day before (Inspection Information).

The utilities ordinance requires a written city permit before anyone uncovers, connects to or alters a public sewer. Building sewers go in by open trench unless the director approves otherwise, no backfill may be placed until the work is inspected and approved, and the connection is made and tested under the director's supervision (Utilities Ordinance, Sec. 111-133). Homes in the service area outside the city limits get building permits from Forsyth County; see the Forsyth County page.

Georgia 811 asks for at least three business days' notice before digging of any kind, and under state law nobody may excavate with mechanized equipment until a request is in (Georgia 811; Georgia dig law). The dig law's locating duty for sewer owners stops at the edge of the public right-of-way. If the job needs a permit, we tell you before work starts.

Grease, wipes and rainwater

The ordinance bars connecting roof downspouts, foundation drains, areaway drains or other sources of surface runoff or groundwater to a building sewer, and it bans stormwater, surface water, groundwater, roof runoff and subsurface drainage from the sanitary sewer. Food service establishments must install and maintain grease interceptors (Utilities Ordinance, Secs. 111-133 and 111-134).

At home, Cumming Utilities calls grease a solid waste that belongs in the trash, not the sink or a septic tank, and warns that grease can harden in drain lines (Septic Tanks). For wipes and other household items, see what not to flush or pour.

Septic homes in this area

Cumming Utilities says septic tanks are regulated by the Forsyth County Environmental Health Department (Septic Tanks). Under the city ordinance, private systems are permitted by the Forsyth County health department, existing homes on septic may stay on it unless it causes a public health problem, and the city or the health department can order a failing system connected to the public sewer within 30 days. An owner must also connect within 30 days of official notice when a public sewer is within 100 feet of the property line (Utilities Ordinance, Secs. 111-131 and 111-132).

Forsyth County's environmental health office and the county's septic pump-out program are described on the Forsyth County page. For upkeep, see septic tank pumping in Georgia.

Cities and communities served

Cumming Utilities serves the City of Cumming and the parts of surrounding Forsyth County inside its service area map. If your address is near the edge of that area, check the map or ask the utility before assuming who your provider is; the local directory lists the nearby places.

Cumming Utilities (City of Cumming) serves Cumming. Plumbing permits: City of Cumming Planning & Zoning Department. Cumming Utilities' sewer service area reaches beyond the city limits, but sewer isn't available everywhere; some areas need a homeowner-owned grinder pump.

Next step

If your home is on septic inside the service area, ask Cumming Utilities whether sewer is available at your address and whether it would be gravity or grinder-pump service, before the septic system needs major work. If you are on gravity sewer and our camera inspection finds a problem near the street, ask Cumming Utilities which part it maintains before anyone digs.

How we can help in Cumming

On the owner's side of the line, our technicians handle drain cleaning, main sewer line cleaning and hydro jetting for clogs and grease, and sewer camera inspection to find where a problem sits. If the city asks you to fix a house sewer that lets in groundwater or rainwater, we do sewer line repair and replacement of the building sewer. To book a visit, call Georgia Sewer at (404) 482-2527 or request service.

Lead service line records in Cumming

Water utilities must keep a public record of what each service line is made of. What the categories and the utility's letter mean: lead service line check.

Cumming Utilities (City of Cumming)

Water utility

Lead service line inventory: Inventory map

Cumming Utilities links an interactive lead service line map and a form to report your line's material.

Look up your line The utility’s inventory page

Source: cummingutilities.com, read October 24, 2026

Sources (12)

  1. Cumming Utilities: Sanitary Sewer
  2. Cumming Utilities: Distribution and Collection
  3. Cumming Utilities: City of Cumming Water and Sanitary Sewer Service Area map
  4. Cumming Utilities: Connect to Sewer
  5. Cumming Utilities: Grinder Pumps and Low Pressure Sewer Systems
  6. City of Cumming: Cumming Utilities Ordinance, Chapter 111 (updated December 7, 2021)
  7. Cumming Utilities: Contact Us
  8. Cumming Utilities: Septic Tanks
  9. City of Cumming: Planning and Zoning
  10. City of Cumming: Inspection Information
  11. Georgia 811: The 811 Process
  12. Georgia 811: Georgia Dig Law

Nearby service areas

Drain or sewer trouble in Cumming?

Tell us what the drains are doing, where and since when.

Call (404) 482-2527

Or send a service request online

Operated by Alpha Plumbing and Sewer, LLC

Sewage coming out of a manhole or at the street?

Who to call first

Cumming Utilities (City of Cumming)(770) 781-2035Distribution and Collection Division (water leaks, sewer spills)

Drain or sewer trouble in Cumming?

Call and describe what is happening, where, and since when — the visit starts from there.

Georgia Sewer — Drain & Sewer Specialists · Operated by Alpha Plumbing and Sewer, LLC

Call (404) 482-2527