Griffin, GA Sewer and Drain Service: Local Rules
Georgia Sewer cleans, inspects and repairs drains, sewer lines and water lines for homes in Griffin. Below: who to call first when sewage backs up, where your part of the line ends under the local provider's rules, and what we do about it.
Georgia Sewer — Drain & Sewer Specialists · Operated by Alpha Plumbing and Sewer, LLC
Griffin, GA at a glance
- County
- Spalding County
- Water and sewer
- City of Griffin Water & Wastewater
- Plumbing permits
- City of Griffin Permits & Inspections (Planning & Development)
Utility rules and numbers checked October 24, 2026
Whose pipe is it in Griffin?
The public sewer in Griffin is run by City of Griffin Water & Wastewater. The provider answers for its main and its part of the line; the line on your side is the property owner's, and that is the part we work on. More on how the line is split: who is responsible for your sewer line.
City of Griffin Water & Wastewater
Public sewer in Griffin
If sewage is backing up or overflowing
- Water and Wastewater, Monday to Friday 7:30 a.m. to 4:30 p.m.(770) 229-6423
Other number it lists
- Report leaks(770) 229-6424
Where your part of the line ends
Griffin’s code makes the owner responsible for the service line from the building drain to the “point of acceptance”, which it defines as the point where the city’s piping connects with the customer’s (the tap); from there the lateral is the city’s.
Source: Griffin Code § 94-32, read October 24, 2026“Proper maintenance of this service line is the owner's responsibility from the building drain to the point of acceptance. At this point, the service line or "lateral" becomes the city's responsibility as it continues from this point to the sanitary sewer trunk line.”
On your side of that line? That part is the work we do. Call (404) 482-2527 or send a request.
Our services in Griffin
Each job starts with a diagnosis; the service follows what we find.
Local rules at a glance
Georgia Sewer works on the private side of sewer and water lines for Griffin homes. The City of Griffin owns three wastewater treatment plants and the sewer system serving Griffin and some neighboring parts of Spalding County. City code makes owners maintain the building sewer up to the point of acceptance and requires a backwater valve in all new construction; most of the county outside Griffin is on septic.
About City of Griffin Water & Wastewater
Georgia Sewer clears, inspects and repairs the private side of sewer and water lines for homes served by City of Griffin Water & Wastewater in Griffin and the nearby parts of Spalding County on city sewer. If a manhole is overflowing, neighbors share the backup, or the problem is past the point of acceptance where the lateral becomes the city's, that is the city's to handle; for the building sewer from your house to that point, call us at (404) 482-2527.
Griffin treats its wastewater at three city plants, and its sewers have been extended past the city limits into some neighboring parts of Spalding County. Most of the county outside the city, though, still relies on septic tanks, according to the city-county wastewater plan cited below.
Griffin's code also has a rule worth knowing before you build or remodel: every new building must have a backwater valve, and the city does not accept liability for backup damage where a valve was required. The city web pages we cite are archived copies from May 2026, so confirm current contacts with the city.
Who provides sewer service here
The City of Griffin owns and operates two drinking water plants, two reservoirs and three water pollution control plants, along with pump stations and the water distribution and wastewater collection systems (Water & Wastewater). The Wastewater page divides the city by plant: Cabin Creek serves north Griffin, Potato Creek the south side, and Shoal Creek, working with the Blanton Mill land application site, the west side of Griffin and parts of Spalding County.
The city-county wastewater plan describes the reach of those pipes. Areas inside Griffin are already sewered with only a few exceptions where lines were not economically feasible, the system has been extended outside the city where there was no other viable option, and most areas outside Griffin have no sewer access and rely on septic systems (Wastewater Management Plan).
Griffin bills as a combined utility, so the whole bill must be paid to keep any one service (Customer Service FAQ). Outside the city, your water may belong to the Spalding County Water Authority even though maintenance and billing are handled by Griffin under contract (SCWA); a sewer charge on the bill is what shows a sewer connection.
Where your responsibility ends
Griffin's code defines the boundary in its definition of a building sewer: proper maintenance of the service line is the owner's responsibility from the building drain to the "point of acceptance," and from that point the lateral becomes the city's responsibility as it continues to the sewer trunk line (Sec. 94-32). Another section adds that owners must keep the service lateral in working order, and if it lets in groundwater or rainwater, the director can order a repair or replacement, add a surcharge for treating that extra water, or require disconnection (Sec. 94-39).
Read together, those sections make the exact point of acceptance the key question at your address, so ask the city's water and wastewater office where it is before paying for digging; we can show you on camera where your line runs and where the problem sits. The same section requires a backwater valve in all new construction, lets the director order one for an existing home after a backup, and says the city does not accept legal responsibility for backup damage where a valve was required or ordered; owners maintain their valves, and any lift pumps. For how these valves work and how to maintain one, see backwater valves explained. The city has the final word on how these sections apply to your property.
If sewage backs up
The city's water and wastewater office lists a separate line for reporting leaks alongside its main number, with weekday office hours (Water & Wastewater). If only your house is affected, the problem may be on your side of the point of acceptance, so call us to clear the line and camera it; if neighbors share the problem or a manhole is overflowing, report it to the city. The sewer backup procedure covers what to do inside the house before we arrive.
Repairs, permits and inspections
Griffin's Permits & Inspections office issues construction permits on weekdays. Trade permits for all plumbing work must be obtained by licensed contractors, and the city specifies that repairing or installing water lines and sewer tie-ins or repairs also require a trade permit by a licensed contractor. Homeowners may pull building permits for work they do themselves, with an affidavit, but sewer work falls under the trade permit rule. The city's inspectors coordinate with utility providers to clear connections. If the job needs a permit, we tell you before work starts.
Connections to the public sewer need the director's written approval, based on a permit application and fees, and no work may be covered until it is inspected (Sec. 94-39). Before any digging, Georgia 811 asks everyone to allow at least three business days for a locate request (Georgia 811); state law requires the request before excavation with machines (dig law).
Grease, wipes and rainwater
Roof downspouts, foundation drains, yard drains and other sources of surface runoff may not be connected to the building sewer or service lateral (Sec. 94-39). Griffin's list of prohibited discharges also names swimming pool drainage and condensate alongside stormwater, groundwater and roof runoff, unless the director authorizes them (Sec. 94-56).
The same list bars wastewater hotter than 104 degrees Fahrenheit, wastewater heavy with fats, oils or grease, and solids that can obstruct the flow. For draining a pool, ask the city first. For keeping grease and wipes out of the line at home, see what not to flush or pour, the list we leave with customers after a grease clog.
Septic homes in this area
Inside the city sewer service area, buildings that can reach public sewer must connect before a certificate of occupancy is issued; where they cannot, the city issues no permit or certificate until the county board of health has issued a septic permit (Sec. 94-35). Once sewer becomes accessible, a failed septic system cannot be repaired and the home must connect (Sec. 94-37). We do not pump septic tanks; septic permits and records for Spalding County are kept by the county environmental health office in Griffin (DPH).
Cities and communities served
The city system serves Griffin and some adjacent unincorporated areas. For East Griffin, Experiment and Sunny Side, check your bill or ask Spalding County; the directory lists what is known for each.
City of Griffin Water & Wastewater serves Griffin. Plumbing permits: City of Griffin Permits & Inspections. Sewer tie-ins and sewer repairs need a trade permit pulled by a licensed contractor.
How we can help in Griffin
If you are building or remodeling in Griffin, plan for the backwater valve the code requires and ask the city where the point of acceptance is for your lot. On an existing home, we start with a sewer camera inspection to trace the building sewer toward that point, and main sewer line cleaning when it is backing up. Because Griffin can order repairs to a lateral that lets in groundwater or rainwater, we also handle sewer line repair and sewer line replacement, and on the water side, water line repair. Call Georgia Sewer at (404) 482-2527.
Lead service line records in Griffin
Water utilities must keep a public record of what each service line is made of. What the categories and the utility's letter mean: lead service line check.
City of Griffin Water & Wastewater
Water utility
We didn't find a service line inventory link on Griffin's water pages. Your water bill or the utility’s yearly water quality report says how to see it.
Sources (12)
- City of Griffin (archived May 15, 2026): Water & Wastewater
- City of Griffin (archived May 15, 2026): Wastewater
- City of Griffin (archived May 15, 2026): Permits & Inspections
- City of Griffin (archived May 15, 2026): Customer Service FAQ
- City of Griffin (archived May 15, 2026): Griffin/Spalding County Wastewater Management Plan 2020-2040 (proposed)
- Griffin Code of Ordinances (Municode): Sec. 94-32. Definitions
- Griffin Code of Ordinances (Municode): Sec. 94-39. Technical specifications for sewer connections
- Griffin Code of Ordinances (Municode): Sec. 94-35. Connection to public water and wastewater systems required
- Griffin Code of Ordinances (Municode): Sec. 94-56. Prohibited discharges
- Spalding County Water Authority: FAQs
- Georgia Department of Public Health: County Environmental Health Offices
- Georgia 811: The 811 Process
Nearby service areas
Drain or sewer trouble in Griffin?
Tell us what the drains are doing, where and since when.
Call (404) 482-2527Or send a service request online
Operated by Alpha Plumbing and Sewer, LLC
Sewage coming out of a manhole or at the street?
Who to call first
City of Griffin Water & Wastewater(770) 229-6423Water and Wastewater, Monday to Friday 7:30 a.m. to 4:30 p.m.
Drain or sewer trouble in Griffin?
Call and describe what is happening, where, and since when — the visit starts from there.
Georgia Sewer — Drain & Sewer Specialists · Operated by Alpha Plumbing and Sewer, LLC