Lilburn, GA Sewer and Drain Service: Local Rules
Georgia Sewer cleans, inspects and repairs drains, sewer lines and water lines for homes in Lilburn. Below: who to call first when sewage backs up, where your part of the line ends under the local provider's rules, and what we do about it.
Georgia Sewer — Drain & Sewer Specialists · Operated by Alpha Plumbing and Sewer, LLC
Lilburn, GA at a glance
- County
- Gwinnett County
- Water and sewer
- Gwinnett County Department of Water Resources
- Plumbing permits
- City of Lilburn Business Services Department
Utility rules and numbers checked October 24, 2026
Whose pipe is it in Lilburn?
The public sewer in Lilburn is run by Gwinnett County Department of Water Resources. The provider answers for its main and its part of the line; the line on your side is the property owner's, and that is the part we work on. More on how the line is split: who is responsible for your sewer line.
Gwinnett County Department of Water Resources
Public sewer in Lilburn
If sewage is backing up or overflowing
- 24-hour dispatch(678) 376-7000
Where your part of the line ends
Your private lateral runs to the edge of the right-of-way, where county standards call for a cleanout, and you maintain the entire lateral, including its connection to the public sewer.
Source: Gwinnett DWR, Sewer Lateral, read October 24, 2026“The private lateral extends to the edge of the right-of-way, and property owners are responsible for the maintenance and upkeep of the entire lateral, including the connection to the public sewer system.”
On your side of that line? That part is the work we do. Call (404) 482-2527 or send a request.
Our services in Lilburn
Each job starts with a diagnosis; the service follows what we find.
Local rules in Lilburn
What the city and its utilities publish about the jobs we do here, each with its source (checked in October 2026). The provider's full rules are on Gwinnett County.
When sewage backs up
- Gwinnett DWR asks residents to call its round-the-clock dispatch center at once about sewer backups, spills or overflowing manholes (Gwinnett County).
- If the stub at the right-of-way cleanout is backed up, Gwinnett DWR has it jetted, and if jetting fails a pipe repair crew digs up the stub in the right-of-way (Gwinnett County).
- When a blockage turns out to be on the private side, the Gwinnett DWR investigator tells the owner in person or leaves a handout at the property (Gwinnett County).
Your sewer line and the public main
- Gwinnett DWR maintains sewer mains and service stubs only inside county rights-of-way or dedicated sewer easements; the lateral from there to the house, and all plumbing inside, is the owner's (Gwinnett County).
Cleanouts (2)
- Gwinnett DWR describes the right-of-way cleanout as a capped pipe that may rise to the ground surface or sit under a plastic box set flush with the ground (Gwinnett County).
- Gwinnett DWR asks homeowners to find their lateral cleanout and check that its cap is in good shape (Gwinnett County).
Roots and pipe defects (1)
- Gwinnett DWR says more than 70 percent of backups reported to it have historically been in the owner's part of the lateral, with roots at the joint between the 4-inch and 6-inch pipes the most common cause (Gwinnett County).
Grease and what goes down the drain (1)
- Gwinnett DWR says fats from meat and dairy belong in the trash, since putting them through a garbage disposal only shrinks them for a while without lowering the clog risk (Gwinnett County).
Permits (3)
- Lilburn lists plumbing systems, water heaters included, among the projects that need a permit, takes applications and payments through an online portal, and asks residents to check with its Business Services Department before starting work (cityoflilburn.com).
- Plumbing subcontractors working in Lilburn need their own trade permit and must file a subcontractor affidavit before work begins and at least 24 hours before requesting an inspection, with proof of a state trade license and a business license (cityoflilburn.com).
- Lilburn's code allows ordinary minor repairs without a permit only with the planning director's approval and only if they comply with the construction codes (§ 105-16) (Municode).
Digging in the street or right-of-way (3)
- Lilburn's code requires a written permit from the city clerk before anyone digs a ditch, trench or hole in, along, across or under a street, sidewalk or other public place to lay pipe (§ 58-45) (Municode).
- An application to open a Lilburn street or sidewalk must show the location, purpose and approximate area to be cut and come with a cash deposit, or a performance bond, covering backfill and resurfacing (§ 58-46) (Municode).
- Whoever opens a paved Lilburn street must restore it within five days; otherwise the city makes the repair and deducts the cost from the deposit (§ 58-50) (Municode).
Your water line (2)
- Lilburn's City Utilities page sends residents to Gwinnett County for water and sewer service and for reporting water outages (cityoflilburn.com).
- Gwinnett DWR maintains the water system up to and including the meter; everything on the customer's side of the meter, including leaks between the meter and the home, is the owner's responsibility (Gwinnett County).
Septic systems (3)
- Gwinnett DWR says Lilburn residents, like those in unincorporated Gwinnett, may qualify for a 5 percent stormwater utility fee credit for attending its septic tank maintenance workshop (Gwinnett County).
- Gwinnett's stormwater utility gives property owners who have their septic tank pumped a 10 percent fee credit for five years (Gwinnett County).
- Gwinnett DWR refers septic owners to the county environmental health office, which keeps records of systems installed since 1959 (Gwinnett County).
Other local rules (3)
- Lilburn's Public Works Department maintains city streets, curbs, sidewalks and rights-of-way, and notes that Gwinnett County supports the city's sewer, water and stormwater services (cityoflilburn.com).
- Gwinnett DWR says it does not send employees into homes to sample tap water and tells residents not to let in anyone who claims to be a county employee for that purpose (Gwinnett County).
- Gwinnett's sewer-use code keeps stormwater, groundwater, roof runoff, swimming pool drainage and condensate out of the sanitary sewer unless DWR's director specifically authorizes them (§ 106-126) (Municode).
Lead service line records in Lilburn
Water utilities must keep a public record of what each service line is made of. What the categories and the utility's letter mean: lead service line check.
Gwinnett County Department of Water Resources
Water utility
Lead service line inventory: Address lookup
Gwinnett says it has no lead service lines and offers an inventory map searchable by address.
Look up your line The utility’s inventory page
Source: Gwinnett County, read October 24, 2026Who owns the water line
The county is responsible for the pipes up to the meter; everything between the meter and the house is the homeowner's.
Source: Gwinnett County, read October 24, 2026Nearby service areas
Drain or sewer trouble in Lilburn?
Tell us what the drains are doing, where and since when.
Call (404) 482-2527Or send a service request online
Operated by Alpha Plumbing and Sewer, LLC
Sewage coming out of a manhole or at the street?
Who to call first
Gwinnett County Department of Water Resources(678) 376-700024-hour dispatch
Drain or sewer trouble in Lilburn?
Call and describe what is happening, where, and since when — the visit starts from there.
Georgia Sewer — Drain & Sewer Specialists · Operated by Alpha Plumbing and Sewer, LLC