Loganville, GA Sewer and Drain Service: Local Rules

Georgia Sewer clears, inspects and repairs the private side of sewer and water lines for homes served by the City of Loganville Public Utilities Department in Loganville. If sewage is coming from a manhole or the city's collection line, or the problem is in the service line the city runs from its collection line to the property line, report it to the city; for your own sewer piping, call us at (404) 482-2527.

Loganville sits on the Gwinnett-Walton county line, but its sewer customers deal with neither county's sewer department: the city runs its own collection system and treatment plant. That makes Loganville's code, not a county ordinance, the place to look for who maintains what.

Here is what the city publishes, as we checked it in October 2026, and where our work fits in.

The city's Sewer Collections division manages, repairs and operates a collection system of about 81 miles of sewer lines and 24 lift stations that serves areas inside the corporate city limits (Sewer Collections). Wastewater goes to the city's Water Quality Control Facility on Highway 81 North, which is rated at 3.33 million gallons a day and was upgraded and expanded in 2021 (Water Quality Control).

To start water, sewer and garbage service, you apply in person at City Hall, and the services are billed together on your city utility bill (Utilities). The city limits extend into both Gwinnett and Walton counties (U.S. Census Bureau), but the city's sewer serves only areas inside those limits (Sewer Collections), so check your bill if you live near the city line; the guide to telling septic from sewer lists other checks.

Loganville's Planning & Development Department issues building permits and conducts building inspections inside city limits (Planning & Development), and residential plumbing permits can be applied for online (Permitting Information). If the job needs a permit, we tell you before work starts.

Service-line work has extra local rules. Contractors or plumbers installing water or sewer service lines must be registered at City Hall and licensed by the city, the work must follow city specifications, and the city must inspect and approve it before the pipe is covered with earth (Code § 34-26). Opening or connecting to a public sewer needs a written permit from the superintendent, and a new building-sewer connection is made and tested under city supervision (Code § 34-192).

Whoever does the digging in Loganville, the first step is the same: a Georgia 811 request at least three business days ahead, which state law requires for mechanized excavation (Georgia 811; Georgia dig law). Past the right-of-way, finding your lateral falls to the owner: the dig law has the sewer owner help only up to that edge. That is where we start, with a camera run from the house cleanout.

City code says sewer service is for wastewater from the city water system only; no wastewater from private wells, storm drains, roof drains or similar sources may go into it (Code § 34-26). The code also bars connecting roof downspouts, foundation drains or other surface runoff or groundwater to a building sewer unless the superintendent approves it for disposing of polluted drainage (Code § 34-192). Restaurants and other businesses with grease traps fall under a separate article of the city code on grease traps and sand and oil interceptors (Chapter 34, Article V).

Everyday habits that prevent clogs are in what not to flush or pour, and rain-related backups are explained in why drains back up when it rains.

Septic permits and records depend on which county your home is in. Walton County's environmental health office is part of the Northeast Health District, which issues septic tank permits and repair permits, inspects both, and evaluates existing systems (Northeast Health District). Gwinnett homes fall under GNR Public Health, which has required a Level 3 soil report for new, repair and addition septic permits since February 7, 2022 (GNR Health).

When a home with a basement connects to city sewer, the code lets the basement alone stay on the existing septic system if the superintendent finds it will work satisfactorily (Code § 34-192).

Before work starts on your sewer service line, ask Public Utilities where your responsibility ends at your address; City Hall can also confirm the registration the code requires of anyone installing service lines. On the owner's side we clear backups with main sewer line cleaning, run a sewer camera inspection to show where the problem sits, and handle sewer line repair. When sewage is already coming up into the house, call for emergency sewer and drain service; on the water side, we do water line repair on your piping. Call Georgia Sewer at (404) 482-2527.