Union City, GA Sewer and Drain Service: Local Rules
Georgia Sewer cleans, inspects and repairs drains, sewer lines and water lines for homes in Union City. Below: who to call first when sewage backs up, where your part of the line ends under the local provider's rules, and what we do about it.
Georgia Sewer — Drain & Sewer Specialists · Operated by Alpha Plumbing and Sewer, LLC
Union City, GA at a glance
- County
- Fulton County
- Water and sewer
- City of Union City Water and Sewer Division
Utility rules and numbers checked October 24, 2026
Whose pipe is it in Union City?
The public sewer in Union City is run by City of Union City Water and Sewer Division. The provider answers for its main and its part of the line; the line on your side is the property owner's, and that is the part we work on. More on how the line is split: who is responsible for your sewer line.
City of Union City Water and Sewer Division
Public sewer in Union City
If sewage is backing up or overflowing
- Water and Sewer Division, Monday to Friday 8 a.m. to 5 p.m.(770) 306-6855
Where your part of the line ends
The city maintains, repairs and replaces all sanitary sewer lines in the public right-of-way.
Source: Union City Code § 15-214, read October 24, 2026“The city shall maintain, repair and/or replace all sanitary sewer lines located within the public right-of-way.”
On your side of that line? That part is the work we do. Call (404) 482-2527 or send a request.
Our services in Union City
Each job starts with a diagnosis; the service follows what we find.
Local rules at a glance
Georgia Sewer works on the private side of sewer and water lines for Union City homes. Union City's Water and Sewer Division runs the city's sewer collection system. City code makes the city responsible for sewer lines in the public right-of-way and leaves lines on private property to the owner, and some homes in the city use septic systems instead of the public sewer.
About City of Union City Water and Sewer Division
Georgia Sewer clears, inspects and repairs the private side of sewer and water lines for homes served by the City of Union City Water and Sewer Division in Union City. Sewer lines in the public right-of-way are the city's to maintain, repair and replace, and an urgent problem on the city's side, such as a water main break, goes to the city's after-hours line; for the part of your line on private property, call us at (404) 482-2527.
Union City runs its own sewer collection system, and its code divides responsibility for the line from your house at the edge of the public right-of-way (§ 15-214). Some homes in the city aren't on the sewer at all, so the first step is knowing which kind of home you have.
Who provides sewer service here
The city's Water and Sewer Division operates and maintains Union City's wastewater collection system. Its listed duties include repairing sewer line failures, maintaining sewer mains, service lines and manholes, running the wastewater lift stations and responding to water and sewer emergencies (Water and Sewer Division). Fulton County, which runs sewer in much of south Fulton, permits sewer projects inside Union City only when the city sends a letter saying it is aware of the project (Fulton County).
Sewer charges come from the city. The Utility Division processes water, sewer, stormwater and sanitation billing and handles new connections, transfers and disconnections (Utility Division). City code bases the sewer service charge on water used, with a minimum availability charge (§ 15-197), and a sewer customer who doesn't get city water is still billed, with the account held in the property owner's name when the customer doesn't own the property (§ 15-213). If your bill shows no sewer charge, ask the city whether your home is on septic; the septic section below covers that case.
Where your responsibility ends
Section 15-214 of the city code is short: the city maintains, repairs and replaces all sanitary sewer lines in the public right-of-way, and takes no responsibility for sanitary sewer lines on private property (§ 15-214). So the section of your lateral between your house and the right-of-way line is yours, and the section in the right-of-way is the city's. Before any digging near the street, we confirm with the Water and Sewer Division where that line falls at your address.
The code's construction rules put the cost of building the private part on the owner (§ 15-199):
- The owner pays all costs of installing and connecting the building sewer.
- Every building needs its own building sewer, except a rear building on an interior lot with no other way to connect.
- Building sewers must be at least four inches in diameter, slope at least one-eighth inch per foot, and change direction only where a cleanout is installed.
- A building drain too low for gravity flow must be lifted by an approved means.
- A customer who needs sewer service beyond the existing lines pays for the line needed to reach the property.
The statewide picture is in who is responsible for the sewer line in Georgia.
If sewage backs up
For urgent problems after hours, the city's Report an Issue page lists an after-hours number for water and utility emergencies that need immediate attention, such as water main breaks or major leaks, and asks residents not to use it for routine requests (Report an Issue). Non-emergency issues go through the city's SeeClickFix system, online or by app, or by phone during business hours, with the location and a description of the problem.
If the backup comes from a septic system rather than the public sewer, and sewage is surfacing or creating a health concern, the city directs residents to Fulton County Board of Health Environmental Health Services (septic information). A backup from your own line on the private side of the right-of-way is ours to clear. For what to do inside the house meanwhile, see the sewer backup page.
Repairs, permits and inspections
The Building Permits Division of the Community Development Department handles construction permits and inspections in the city. Most projects need a permit obtained by the property owner or a licensed and bonded contractor, applications for building, electrical, plumbing and other permits go through the city's online iWorQ portal, and inspections are scheduled online with the permit number, by 4:00 p.m. for next-business-day service (Building Permits). Work must start within 180 days of the permit's issue date, or the permit expires. If the job needs a permit, we tell you before work starts.
Connecting to or opening a public sewer takes a separate written permit from the city, with a permit and inspection fee, and the connection is made under the city's supervision once the building sewer is ready for inspection (§ 15-199). Streets and sidewalks disturbed by the work must be restored to the city's satisfaction.
Before anyone digs in Union City, Georgia 811 asks for a free locate ticket at least three business days ahead, and the state dig law makes one mandatory before digging with powered equipment (Georgia 811; Georgia dig law).
Grease, wipes and rainwater
The city's fats, oils and grease page points residents to a regional flyer from the Metropolitan North Georgia Water Planning District, which calls grease the number one cause of sewer blockages in metro Atlanta (FOG Facts). It tells households to let grease cool and pour liquids into a sealable container for the trash, scrape solids and wipe residue into the trash, and use a sink strainer, and it notes that a garbage disposal only chops grease into smaller pieces. The flyer adds that a resident who causes a sewer backup may be held liable for the resulting damage and cleanup costs.
The city's grease-trap rules apply to commercial kitchens and other commercial generators, not residential users (§ 15-215). Rainwater has its own rule: no roof downspouts, exterior foundation drains, areaway drains or other sources of runoff or groundwater may be connected to a building sewer or drain that leads to the public sewer (§ 15-199). For the full list of things that shouldn't go down a drain, see what not to flush or pour.
Septic homes in this area
Some Union City properties use individual septic systems, and owners are responsible for operating and maintaining them (septic information). The city tells owners not to abandon, modify or replace a septic system without first finding out whether public sewer is available and whether city or county approval is needed, and it sends questions about septic repair and replacement requirements to Fulton County Environmental Health. Its septic page also asks owners not to flush wipes, diapers or paper towels, and to keep gutters and downspouts away from the drainfield.
City code ties septic to the sewer's reach. A septic permit comes from the county health department, and no system using soil absorption may be permitted on a lot under 20,000 square feet (§ 15-198). Once a public sewer is within 100 feet of the property line, the owner must connect within 90 days of official notice (§ 15-197). The Fulton County Board of Health permits and inspects septic systems in the county (Board of Health). See septic or sewer: how to tell. We don't pump septic tanks, but when a septic home connects to the sewer, the building sewer on the owner's side is work we do.
Cities and communities served
The city rules above cover homes in Union City, in Fulton County. The neighboring City of South Fulton is on Fulton County's sewer system; see the Fulton County page.
City of Union City Water and Sewer Division serves Union City. Plumbing permits: City of Union City Community Development, Building Permits Division. City code has the city maintain sewer lines in the public right-of-way; lines on private property are the owner's. Some properties use septic systems.
How we can help in Union City
Ask the Water and Sewer Division where the public right-of-way ends at your address. Under the city code, that line marks where the city's responsibility for your sewer line begins, and everything on the house side of it is the part we work on. We clear it with drain cleaning or main sewer line cleaning and check it with a sewer camera inspection. Because the code lets a building sewer change direction only where a cleanout is installed, we also handle sewer cleanout installation and repair, and when the pipe has failed we do sewer line repair and the sewer excavation it takes to reach it. Call Georgia Sewer at (404) 482-2527.
Lead service line records in Union City
Water utilities must keep a public record of what each service line is made of. What the categories and the utility's letter mean: lead service line check.
City of Union City Water and Sewer Division
Water utility
We didn't find a service line inventory link on the division's page. Your water bill or the utility’s yearly water quality report says how to see it.
Sources (11)
- City of Union City: Water and Sewer Division
- City of Union City Code of Ordinances (Municode): Sec. 15-214. Responsibility for sanitary sewer lines
- City of Union City Code of Ordinances (Municode): Sec. 15-199. Building sewers and connections
- City of Union City: Report an Issue
- City of Union City: Utility Billing and Services
- City of Union City: Building Permits (Commercial & Residential)
- City of Union City: Septic System Homeowner Information
- City of Union City Code of Ordinances (Municode): Sec. 15-198. Private sewage disposal
- Metropolitan North Georgia Water Planning District: FOG Facts (Fats, Oils and Grease)
- Fulton County Board of Health: Well and Septic Inspection
- Georgia 811: The 811 Process
Nearby service areas
Drain or sewer trouble in Union City?
Tell us what the drains are doing, where and since when.
Call (404) 482-2527Or send a service request online
Operated by Alpha Plumbing and Sewer, LLC
Sewage coming out of a manhole or at the street?
Who to call first
City of Union City Water and Sewer Division(770) 306-6855Water and Sewer Division, Monday to Friday 8 a.m. to 5 p.m.
Drain or sewer trouble in Union City?
Call and describe what is happening, where, and since when — the visit starts from there.
Georgia Sewer — Drain & Sewer Specialists · Operated by Alpha Plumbing and Sewer, LLC